PAPERONE™ CUSTOMER FEATURE ARTICLE SEPTEMBER 2021

1 September 2021

 

Mr. Enzo Anastasia
Roxcel Italia Srl

Welcome to the PaperOne™ customer feature, where we interview our customers to find out more about them, their company, their thoughts about the industry, and their partnership with APRIL Group.

This month, we feature Mr. Enzo Anastasia, Managing Director of Roxcel Italia Srl

PaperOne™: Hi Mr. Enzo Anastasia, we’re glad to have you with us today! Let’s start by getting to know a bit more about you and your role at Roxcel.

Mr. Enzo Anastasia: Thank you for having me. I am Enzo Anastasia, the Managing Director of Roxcel where we deal with a vast variety of customers from converters to end-users. We offer high standards of technical know-how, support and after-sales service where it comes to paper and board.

PaperOne™: That’s great, it sounds like Roxcel walks through the whole journey with its customers! Are there other factors that make Roxcel stand out from its competitors?

Mr. Enzo Anastasia: Certainly. We have offices in 35 different locations around the world with team members from more than 100 countries. As such, we have knowledge and expertise of various cities and markets, which helps us to tailor-make solutions for our partners. We also focus on building positive long term relationships and believe in having cooperation and trust with our customers.

PaperOne™: It’s nice to hear that a human-centred business model has helped Roxcel to offer truly first class customer service, bringing it far in its endeavours. On to the next question, could you share with us your experience working with APRIL Group so far?

Mr. Enzo Anastasia: We’ve been partners with APRIL for decades now, and it’s been a good time overall. We consider APRIL to be a reliable supplier and prefer to use their papers because of its good quality, strong branding, and green credentials.

PaperOne™: Thank you for your kind words Mr. Enzo Anastasia! We’re glad you feel that way. Indeed we pride ourselves in providing premium quality paper products and are advocates of sustainability as well.

Mr. Enzo Anastasia: Ah yes, we are also sensitive to issues surrounding the environment and sustainability here. That’s why we have both FSC and PEFC certifications and also regularly invest resources in ensuring that we comply with the European Union Timber Regulation.

PaperOne™: Wow! Kudos to Roxcel for their environmental responsibility. On to the last question, could you share with us where you see your company moving towards in the next 5-10 years?

Mr. Enzo Anastasia:The way forward would definitely involve working closely with our strategic suppliers. Also, with fast new market trends and sustainability driving businesses of the future, we can’t afford to ignore these either.

PaperOne™: Change is the only constant indeed! Thank you once again for your time Mr. Enzo Anastasia. We look forward to seeing you again soon!

To find the most suitable PaperOne™ products for your business, contact us at customer_service@aprilasia.com.